The restaurant business is a cutthroat pressure cooker where every moment counts and failure is always right around the corner. But sometimes failure is because of the boss. In this series, restaurants nominate their terrible bosses for a boss makeover from our host, international restaurateur, Richie Notar. Richie offers his expertise and helps desperate restaurant employees stage a boss intervention. Richie knows success and he's determined to get these bad bosses to play by his rules before the employees walk out.