Chef Robert Irvine arrives at the Dog & Pony Ale House in Renton, Wash., where he meets the owner, Kristen. Despite Kristen's whit and smarts, she's being overwhelmed by a vocal group of customers who cause her to buy equipment and change the menu on a whim, trust issues with her staff and hundreds of thousands in debt owed to the IRS. Robert will have to give Kristen the tools she needs to toughen up and turn this confused bar into a place worthy of all its patrons, before the Dog & Pony is shut down and Kristen loses everything.
Chef Robert Irvine heads to Starlite Restaurant and Pizza in West Orange, N.J. after receiving a plea from the owner Patty's son. Patty has worked there since she was 13 years old and considers it home, but hasn't made a profit in almost ten years despite cashing in her retirement and mortgaging her home. When Robert arrives, he finds an extremely dirty kitchen and an old-school staff that is completely unwilling to change, including Patty herself. Will Robert be able to return this beloved restaurant to its former glory, or will the Starlite shine no more?
Sal and Brenda's one-year old restaurant, Goombazz Big City Eatzz, has struggled to find a strong customer base and is now more than $300,000 in debt. When Chef Robert Irvine investigates Goombazz, he discovers that Sal's short temper is driving people away: Brenda, the staff and the beloved and departed GM. Robert has two days to make Sal realize that he is the biggest obstacle in the restaurant's success, before he loses everything and everyone.
For his next mission, Chef Robert Irvine responds to a call from Tamara, whose mother Raquel owns De Rican Chef in Virginia Beach, Va. Raquel wanted a restaurant that specialized in authentic Puerto Rican food and expanded her business with help from her son, Reuben, but they are barely making a profit and their relationship is suffering. As Robert tries to get to the bottom of their problems, Raquel drops a bombshell about why she has lost her passion, leading Robert to try to heal the family and restore Raquel's love for her special piece of home.
Chef Robert Irvine is called to the Cape Horn Family Restaurant in Red Lion, Pa. after receiving a plea for help from the owner Joni's husband, Barry. Joni is having trouble paying the bills and has lost control of her staff, but after Robert installs hidden cameras he realizes it's Joni herself who needs work. As Robert navigates a rollercoaster of emotions with Joni, he aims to help her face her fears and repair her self-confidence in order to change her staff and, more importantly, herself.
Chef Robert makes his way to Edible's Restaurant & Pub in Horsham, Pa., to find a 26-year-old family restaurant suffering from a complete lack of inspiration and motivation. In order to fix this restaurant, Robert must spend precious time letting the family air their grievances and motivate them to take responsibility for their restaurant before he can tackle the inedible menu, dirty kitchen and drab decor.
Emotions explode when Chef Robert Irvine steps in to save Bumbinos Italian Ristorante in Orange City, Fla. The yelling first comes from owners Terry, her son Willie and her friend Cappy, whose animosity is killing their business. Once Robert notices some of their most egregious mistakes -- including firing most of the staff and foolishly switching cooking roles -- then he starts to yell. Robert must get above the noise to rebuild the relationships and sort out the roles of the restaurant for Bumbinos to stay open.
When engaged couple Tonya and Chad purchased the restaurant in La Porte, Ind., where Tonya used to work as a server, they named it Seven, in honor of their combined seven children. But this historically lucky number has been anything but for the restaurant. Chef Robert soon discovers that the food is bad, the management is worse, and the stained glass decor would better fit a church than a restaurant, but Seven's biggest problem may be Tonya's 19-year-old son, Jake, who is the main cook at the restaurant, despite his lack of training or passion.
Chef Robert Irvine receives a heartbreaking plea from Megan, who owns the BFE Bar and Grill in Waynesboro, Ga. with her husband, Mike. The restaurant is deep in debt and their family is suffering, but when Robert shows up, he also finds out that the state suspended their liquor license for not paying their taxes. Robert quickly learns he will have to pick and choose what to fix: their reputation is in the dumps, they're understaffed, and food service is painfully slow. It's a fight to the finish as he desperately tries to fix as much as he can and the owners try to pay back their taxes before the grand reopening.
Chef Robert Irvine is in Oklahoma City to help Chaya and Michael, the owners of Urban Roots, a failing restaurant and entertainment venue. While there's a lot of potential in the space, the food is thrown together, the staff isn't pulling their weight and Chaya's passion for cooking has gone out the window. Robert's best hope for turning the business around is to get someone to help Chaya with the day-to-day operations and get her heart back in the kitchen.
Restaurant: Impossible goes hog wild in Albuquerque, N.M., at the Shade Tree Customs and Cafe where Chef Robert Irvine meets a handful of characters who opened a full service restaurant above their motorcycle repair shop. Robert must unravel the mystery of why this restaurant is failing and tackle the blah menu, while the design team is challenged with elevating the Shade Tree's decor without losing its motorcycle soul.
Three years ago, Gigi opened Gigi's Music Cafe in Sunrise, Fla., but now, her bad business decisions are bringing down the business and taking her daughter Semone with it. Chef Robert Irvine has his hands full, between the books being a complete mess, the lackluster service, the reliance on the microwave in the kitchen and an owner who doesn't seem to realize that her business is failing. An unexpected boat trip may be what Gigi needs to wake up and turn her sinking ship around.
Daniel is the owner and operator of a successful sawmill, and thought he would be able to run Big Jim's Bama Q in Hammondville, Ala., when he purchased it ten months ago. But his inexperience and naiveness in thinking he could sit back and cash in on the restaurant's reputation has instead left him seeking Chef Robert Irvine's help. Robert needs to find a way to make this restaurant distinctly Daniel's, and that means new food, a new look and new knowledge and passion to turn this dump into a barbecue destination.
When Chef Robert Irvine talks to the staff at Country Cow Restaurant and Bar in Campton, N.H., he hears horror stories of the co-owners, a divorced couple, throwing pans in the kitchen and cursing throughout the dining room. But everyone is on their best behavior when Robert shows up, forcing Robert to consult the behind-the-scenes footage to uncover all the problems that needed to be fixed.
The Windsor 75 in Windsor, Conn., is just seven years old, but is filled with problems -- including an outdated decor, five different menus and an overworked staff -- but owner George can't get out of his own way to fix anything. George's wife and kids are fed up with the restaurant and George's stubborn ways. Can Chef Robert Irvine bring George and the restaurant out of the past in only two days?
The food at Mama Della's N.Y. City Pizzeria in Baton Rouge, La., is great, but stubborn owner Barry is the biggest obstacle to his restaurant's success. Chef Robert Irvine has a tough two days of fighting ahead of him to get Barry to change the "my way or the highway" attitude that's scaring away customers.
Chef Robert Irvine has his work cut out for him at Spicy Bar and Grill, a Vietnamese restaurant in Falls Church, Va. Between one owner with no culinary experience in the kitchen and the other letting the staff run wild, it's no wonder why they're $300,000 in debt. Robert has just two days to get these owners on a business track, find a new chef and turn the unprofessional servers into a real workforce.
Chef Robert travels to Hagerstown, Md., on a mission to save the Georgia Boy Cafe. The stress of the restaurant is ruining the once loving relationship between owners Chuck and Montez, who now avoid each other at all costs or end up screaming at each other in front of their guests. Robert also needs to address the heaping health hazards in the kitchen, but first, he needs to get the owners back on speaking terms.