From the Top Down

New York restaurant czar Willie Degel heads to Firefly restaurant in Las Vegas to answer the restaurant owner's plea for help. Willie's team of surveillance professionals equips the entire restaurant with hidden cameras and microphones to determine the root of the problem. Do the restaurant's problems come from the wait staff? Or do they start from the top down? Plus, what happens when a waitress goes rogue? (Episode: RI0100H)