New York restaurant czar Willie Degel heads to Firefly restaurant in Las Vegas to answer the restaurant owner's plea for help. Willie's team of surveillance professionals equips the entire restaurant with hidden cameras and microphones to determine the root of the problem. Do the restaurant's problems come from the wait staff? Or do they start from the top down? Plus, what happens when a waitress goes rogue?
Willie Degel puts his skills and knowledge to the test at Lexington Grille and Pub in Bardonia, N.Y., where he tries to save the restaurant from total collapse by reining in the party-hearty ways of an out-of-control staff. After many successful years, the restaurant is squandering money, and Willie's job is to find out why. He and his team set up a covert stakeout to see where all the cash is going - but can he stop the insanity before the business goes under?
One of the first things Willie Degel discovers when he arrives at the Mt. Ivy Café in Pomona, N.Y., is that the problems of this restaurant may not be with the staff, but with the owner. She is nickel and diming her clients, and this may mean certain death for the business unless Willie can find a manager and bring in a younger clientele. Will Willie's stakeout uncover the problems behind the restaurant's decline, or is it too late for the Mt. Ivy Café?
Willie Degel heads to Agnello's Pizzeria in New City, N.Y., to help pizza royalty make peace between family partners. After battling several life-threatening illnesses, the owner appeals to Willie to ensure that her family can work together and continue their legacy. Willie must use his stakeout team to discover the restaurant's problems and weed out the bad eggs to bring a family together.
Willie Degel travels to Willy Parker's restaurant in Williston Park, N.Y., and discovers that the biggest problems are the owners, who are brothers. Their feuding and bickering is dragging Willy Parker's down. If Willie's stakeout can't solve the problems, the brothers' dream of restaurant success as well as their life's savings will be lost forever.
Willie Degel travels to Las Vegas to help the owners of Bar + Bistro, a restaurant that has been built in an art gallery. Husband and wife Wes and Debra have passion for their establishment but ZERO knowledge of how a restaurant should be run. After being shafted by two previous chefs, things are now desperate as the married couple turns to Willie for help. The stakeout team must uncover Bar + Bistro's core issues and educate the owners on turning the ship around. Will Willie create a restaurant masterpiece or is Bar + Bistro doomed?