We've prepared a list of answers to your most frequently asked questions to help you navigate FoodNetwork.com and learn more about our television programming and website!
To fully appreciate and enjoy all of features available on the Food Network website, we have optimized our site for modern, web standards based browsers such as Firefox, Google Chrome, Safari and Internet Explorer 9 and higher. While the website also works with other browsers, users may not enjoy the most enhanced experience and certain applications will not function as intended.
We also support video for both HTML5 and Adobe Flash Player 9 and higher. If you do not currently have Flash downloaded on your computer, you may download it for free at the Adobe website.
Click on the links below to go directly to your area of interest:
Food Network Magazine
My Recipe Box
Printing Recipes in Internet Explorer
Locate a Recipe Seen On Air
Participate in a Food Network Show
Contacting Food Network Talent
Employment and Internships
Mobile Apps--General Tips for Food Network Apps
Food Network Newsletters
Question Regarding a Program Recently Watched On Air
Merchandise, Cookbooks, DVDs
Tips for Viewing Online Videos
Questions Not Addressed on This Help Page
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While we at Food Network do not have access to subscription or billing information, the Customer Service Department at Hearst Communications will be very happy to assist with any questions you may have. You can reach them toll-free at 1-866-587-4653 for help with your subscription status, payments, billing, cancellation, address change, back issues, missing issues, gift subscriptions or just general questions.
You can also manage your account online from their customer service page:
Food Network Magazine Customer Service page:
Learn more about our Food Network Magazine or order a subscription to the FOOD NETWORK MAGAZINE.
MY RECIPE BOX
To begin, you must first sign up and REGISTER for a My Recipe Box account. Once registered, you can save recipes, rate recipes as well as submit recipe reviews. The Sign Up link is located in the upper right corner of all FoodNetwork.com pages. (If you already have an account, just log in and start adding recipes to your Recipe Box.)
Once you register, you will receive a confirmation email. You will need to follow the directions in the email in order to verify your account. (If you don't receive the email, you will need to check your Spam/Junk folder or try to log in and wait for the prompt to request a resend of the email.
Once logged in, you can access your Recipe Box by selecting it in the upper right-hand corner, and selecting "Recipes" or "Shopping List" from the drop-down menu.
After you have registered and/or signed in, you may save recipes to your Recipe Box by clicking the Save icon next to the recipe (that looks like a ribbon). The recipe will appear in your "All" folder within your Recipe Box. You then can use your Recipe Box to create folders, organize recipes, add personal recipes and share saved recipes with friends. At this time, when you save a recipe, you will not be prompted to select a specific folder. After saving the recipe, you may then add it to a folder by viewing your Recipe Box, hovering over that recipe and clicking on the folder icon.
General Tips on Using the Recipe Box:
How to Sort Within the Recipe Box
Once logged in to your Recipe Box, you may select a specific folder in the Folder Drop-Down section, or you may leave it on the default of “All”.
Once the folder subset is selected, you may then click the arrow next to “SORT BY: Date Added” to adjust what you’re sorting by (Date Added, Favorites, A-Z, Cook Time).
How to Search Within the Recipe Box
There is a search box in the top right corner of the recipe box where you can type the name of an ingredient and click the magnifying glass icon to search.
Results will display any recipe that has the search term in the title highlighted in grey text, as well as an orange layover text if the search term is in the ingredients. For example, searching for "apple" will show you all recipes that contain "apple" as an ingredient, with specifics on each recipe.
If you are unable to find a specific ingredient, make sure that you've not misspelled it or pluralized it. For example, searching for "apples" (with an S) may return "no results". To remove the search text, simply click the red X next to the ingredient at the top left of your recipe box.
Iconography in Recipe Box
When hovering over a recipe in your box, the following icons will appear. You may click to select them to complete various actions.
If you are unable to see the Print or Save icons and you are using the Internet Explorer browser, you may need to reset your browser.
To do so, open up Internet Explorer (please note that versions 9 and above are currently supported), and select the Tools icon in the upper right corner that looks like a gear.
Then, select Internet Options.
When the pop-up box shows, select "Advanced" and click "Reset" (this will be under Reset Internet Explorer Settings, not Restore Advanced Settings).
Finally, restart your computer and check to see if you can access your print and save icons. If you're still having issues, please Contact Us.
To search for recipes in general, type your keyword into the search box at the top of any page and click the "Search" button. You can search for an ingredient (chicken, beef, pasta, etc.), a type of dish (casserole, meatloaf, cookie, etc.) or a Food Network talent (Rachael Ray, Guy Fieri, Alton Brown, etc.). Be as general or specific as you like. You will receive a full list of recipes, episodes, articles, videos, etc., associated with that keyword.
On the search results page, to narrow your results, click "Recipes" at the top of the page (next to "All", hightlighted in green). Then, directly under "Recipes," a line will appear with options to refine your results, such as "chef" or "ingredient".
When viewing a recipe, you can access the action icons on the left-hand rail.
If you are on Firefox or Chrome and zoomed in, or on an iPad, you may see the icons below the recipe.
Iconography in Recipes
When hovering over a recipe when searching the site, the following icons will appear. You may click to select them to complete various actions.
There are several ways to locate a recipe seen on air. Here are the three most popular ways to navigate our site.
Information for shows that air on Food Network Canada is not available on this website, but can be found on the Food Network Canada website.
A "limited time" recipe is, for legal reasons, only available shortly before and for two weeks following the airing of an episode in which the recipe appeared. Many recipes in the database – from shows and other sources – are available on the site at all times. They will be there when you return the following week or month. But if a recipe you like is marked "limited time," please print out the recipe for future use, since it may not be available the next time you return.
RECIPE ARTICLES VERSUS RECIPES
There are two types of recipes on our site: Articles and actual recipes. Articles have been written by our editorial team and are not able to be saved to the recipe box, but they can be emailed and shared socially. Often, photo galleries contain these types of recipes. You can access the action icons on the left-hand rail.
If you are on Firefox or Chrome and zoomed in, or on an iPad, you may see the icons above the article.
Additionally, the actual recipe is often available below the article. Click “Get the Recipe” for more information.
PARTICIPATE IN A FOOD NETWORK SHOW
The Food Network continually works with numerous production companies when we are searching for audience input for future episodes. To view those production companies currently seeking location suggestions for a show, audience input and/or participation, a message will be listed on both the TV Show Page for that series (for those series that are returning) as well as the Get Cast: How to Be on Food Network page.
This page is updated frequently and is entirely based upon when production companies go back into the studios for taping. If the show you are interested in is not listed, it simply means the show is not seeking participants at this time. But do check back to the TV Show Pages or the Be On Food Network page from time to time for the latest updates.
We also currently do not have tickets for show tapings available to the general public. The Food Network is located at Chelsea Market in New York City. Although we don't offer studio tours, you might find this one-stop, NYC culinary food shop, gourmet lover's wholesale-retail wonder world of interest. For additional information on scheduled events, food, groceries and gifts, check the market's website at Chelsea Market.
Unfortunately, the schedules for our Food Network talent do not permit them to personally respond to individual questions, and to respect their privacy, we do not share their personal contact information and correspondence is not forwarded. You may consider using your favorite search engine to determine if the talent has their own personal website to which you can write or send an email directly to them.
To view current job and internship opportunities within the Scripps Networks Interactive family, which includes HGTV, Food Network, DIY Network, Cooking Channel, Travel Channel and Great American Country, please click here to access the Careers link on the Scripps Networks Interactive website.
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To subscribe to one of our newsletters, change your email address or unsubscribe from one of our newsletters, visit our FOOD NETWORK NEWSLETTERS page. We have also made it convenient for you to subscribe to our family of networks newsletters and hope to see you as a subscriber in the near future.
Food Network appreciates your interest in suggesting ideas, but we only accept series and specials proposals only from television production companies with national or major market production credentials. If you are a production company, please send us your credentials and a history of your production experience only. After reviewing them, Food Network will determine whether or not to send you a release form with a request for further information. DO NOT send any pitch ideas or proposals as they will be returned unread. Please send your company's credentials to:
75 Ninth Avenue
NY NY 10011
Attention: Submissions New Show Proposals
All programs seen on air are represented on our website. Navigating to the show page for the program seen on air will lead you to all information made available to us about an episode. The quickest way to navigate to a show page is by using the program guide which is accessible from the homepage by selecting Recipes on TV tab. Then choose the date watched from the calendar to view a comprehensive list of shows that aired on that date, as well as accessibility to the recipes and resources made available to us for each episode.
Our website is optimized for the modern web standards based browsers such as current versions of Firefox, Safari, Chrome, and Internet Explorer 9 and higher. While the website also works with some other browsers, users may not enjoy the most enhanced experience.
We support video for Adobe Flash Player 9 and higher. If you do not currently have Flash downloaded on your computer, you may download it for free at the Adobe website.
Video is also supported using HTML5 on handsets and tablets without Adobe Flash Player.
To send a question about our TV programs, their recipes, or our website, please visit our Contact Us and submit your inquiry using the available webform. Please be as specific as possible when completing the form to assist us with answering your question.