8 Things to Look for When Reading Online Restaurant Reviews



Photo by: LDProd


1. If a reviewer's negative sentiments aren't echoed in other reviews, that's #SUSPECT. See what other commenters are saying.

2. If the positive comments are on-trend right now, that's #SOLID. They're likely from a frequent diner.

3. If the review is written in extremes, as in "Worst. Chow Mein. Ever." I'd say #FUHGEDDABOUDIT and look past that review.

4. Is the review more than a year old? People change and so do restaurants. Give the review a #HARDPASS, and reconsider the restaurant.

5. Has the user posted just one review? Is there no pic attached to the profile? No followers either? I'd say #SKIPIT. Read other reviews to learn more about the restaurant.

6. Has the user posted dozens of reviews, and does he or she have a profile pic and friends? That's #AWESOMESAUCE. That reviewer can likely be trusted.

7. Does the reviewer sound like they have a vendetta? #NOTHANKS. The feedback is likely dishonest.

8. Is the reviewer actually trying to be helpful, describing their experience in an honest way? #YESPLEASE. That's exactly what we want to see.

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